Thank you for purchasing from FreeCraftoo.

Because our products are digital and can generally be accessed or downloaded immediately after purchase, we generally do not offer refunds once a digital product has been successfully delivered or downloaded.

1. When a Refund May Be Considered

We may consider a refund or other appropriate resolution in circumstances such as:

  • You were charged more than once for the same purchase due to a payment or technical error.
  • You purchased the same product twice accidentally.
  • The purchased file is materially defective or corrupted and we are unable to provide a working replacement.
  • You did not receive the purchased product because of a technical problem on our side and we are unable to resolve the delivery issue.
  • A refund is required under applicable law.

2. Download or Access Problems

If you cannot download or access your purchased product, please contact us before requesting a refund.

We will make reasonable efforts to resolve technical problems and, where possible, provide a replacement file or new download/access link.

Contact:

Email: harishazzi81@gmail.com

Please include your order information and the email address used for the purchase.

3. Change of Mind

We generally do not provide refunds simply because you changed your mind, purchased the wrong product, or no longer need the product after it has been digitally delivered.

Please carefully review the product description and included files before completing your purchase.

4. Duplicate Purchases

If you accidentally purchase the same digital product more than once, contact us with the relevant order details. We may review the transaction and, where appropriate, provide a refund for the duplicate purchase.

5. Refund Requests

Refund requests should be sent to:

harishazzi81@gmail.com

Please include:

  • Your name
  • Order number
  • Email address used for the purchase
  • Product name
  • Reason for the request
  • Relevant screenshots or other information, if applicable

We will review requests individually and respond within a reasonable period.

6. Processing of Approved Refunds

If a refund is approved, it will generally be sent through the original payment method where technically possible.

The time required for the funds to appear in your account may depend on the payment provider or financial institution.

7. Changes to This Refund Policy

FreeCraftoo may update this Refund Policy from time to time. The latest version will be posted on this page with the updated date.

8. Contact

For refund or order-related questions:

Email: harishazzi81@gmail.com

Thank you for choosing FreeCraftoo.